89bf Privacy Policy

Introduction & Scope

This Privacy Policy applies to all users of the 89bf platform (https://89bf.lat). When you visit our website, create an account, or use any of our services, the terms of this policy automatically apply to you.

89bf places the highest importance on the privacy of its users. We believe you should have complete control over your personal information. That is why we have described in full transparency in this policy what information we collect, why we collect it, and how we keep it secure.

This policy is consistent with the applicable data protection laws and regulations of Bangladesh. If you have any questions after reading this policy, you may contact our support team.

Information We Collect

89bf collects two types of information from various sources: (a) information you voluntarily provide, and (b) information collected automatically.

2.1 Information You Provide

For account registration and management, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport details (for identity verification)
• Payment details such as bKash, Nagad, Rocket, or Upay numbers
• Bank account details (where applicable)
• Any information you provide when contacting us

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device information
• Browser type and operating system
• Your site usage patterns and page visit data
• Login time and session data
• Information collected through cookies and similar tracking technologies

Purpose of Information Use

89bf uses your information only for the following legitimate purposes. We never use your information unnecessarily or sell it to third parties.

3.1 Primary Purposes

• Creating, managing, and securing your account.
• Providing our betting and casino services and processing transactions.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Verifying your identity and conducting the KYC (Know Your Customer) process required to prevent money laundering.
• Verifying age to prevent persons under 21 from accessing the platform.

3.2 Service Improvement and Communication

• Contacting you about important service-related matters.
• Providing customer support and resolving your complaints or questions.
• Improving the security, stability, and quality of our platform.
• Identifying and resolving technical issues.
• Monitoring compliance with responsible gambling policies.

3.3 Fulfilling Legal Obligations

Under applicable laws and regulations, we may be legally required to retain certain information or provide it to authorities. In such cases, we use only the minimum information necessary to meet the legal requirement.

Data Privacy and Security

89bf uses industry-standard technology and processes to protect your information. Our security measures are reviewed and updated on a regular basis.

4.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption: all data exchanged between your browser and our servers is encrypted.
• Sensitive information such as payment details is stored using advanced encryption methods.
• Role-based access controls are used to limit account access.
• Automated monitoring systems are in place to detect unusual logins or transactions.
• Regular security audits are conducted.

4.2 Internal Controls

Our staff can only access the information necessary for their specific role. All staff are bound by confidentiality agreements and receive regular data protection training.

4.3 Response to a Data Breach

If there is any risk of a breach of your data security, 89bf will notify the affected users as quickly as possible and take the necessary steps to minimise any harm.

Sharing Information with Third Parties

89bf does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

To operate our services, we use trusted third-party providers such as payment processors, technology infrastructure providers, and fraud prevention services. These partners operate under our instructions and may not use your information for any other purpose.

5.2 Legal Obligations

If providing information is legally required under a court order, a lawful request from a law enforcement agency, or applicable law, 89bf may provide that information to the relevant authority.

5.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user data may be transferred. In such cases, we will notify you in advance and the same standards of this Privacy Policy will be maintained.

5.4 Game Providers

Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other game providers operate under their own privacy policies. When playing their games on our platform, their own data collection and use policies may apply.

Cookies and Tracking Technologies

89bf uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

6.1 Types and Use of Cookies

• Essential cookies: for running the site's basic functions, such as maintaining login sessions.
• Functional cookies: for remembering your preferences and settings, such as language or display preferences.
• Analytics cookies: for understanding how the site is used and improving service quality.
• Security cookies: for detecting and preventing fraud.

6.2 Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling essential cookies may mean that some site features do not work properly and you may experience issues using your account.

Data Retention Period

89bf does not retain your information beyond what is necessary. The retention period for data is determined based on the following factors:

• Account-related information is retained for as long as your account remains active.
• Even after an account is closed, certain information is retained for a set period to fulfil legal obligations.
• Financial transaction data is retained for the period required under applicable anti-money laundering laws.
• Information relevant to dispute resolution may be retained for an additional period as needed.

Once legal obligations are fulfilled, 89bf securely deletes your information or anonymises it so that you can no longer be identified.

Your Rights

As a user of 89bf, you have the following rights regarding your personal information:

8.1 Right to Access and Correct Information

You may request a copy of the information we hold about you at any time. If any information is incorrect or incomplete, you may request that it be corrected. We will respond to such requests after carrying out appropriate verification.

8.2 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, where there is a legal obligation or legitimate interest, we may continue to retain the information.

8.3 Right to Object to Processing

You may object to certain uses of your information. If we use your information for marketing purposes, you may withdraw your consent at any time.

8.4 How to Exercise Your Rights

To exercise any of the rights above, please contact our support team. We will respond to your request as quickly as possible after verifying your identity.

Protection of Minors

89bf is a platform intended only for persons aged 21 and above. We do not knowingly collect or process the information of any person under the age of 21.

An age verification process is conducted at the time of account registration. If we discover that a minor has registered on our platform, that account will be immediately closed and the associated information will be deleted.

Parents and guardians are advised to contact our support team immediately if they believe their minor child has used our site.

International Data Transfers

In some cases, your information may be processed on servers located outside Bangladesh, particularly when working with our technology and payment partners. In all such cases, 89bf ensures that:

• The receiving party provides protection equivalent to this Privacy Policy.
• Appropriate agreements and a legal basis for the data transfer are in place.
• Recognised international data protection standards are followed.

Policy Changes and Updates

89bf reserves the right to amend or update this Privacy Policy as needed. For significant changes, we will:

• Update the "Last updated" date at the top of this page.
• If the changes have a significant effect on your rights or our obligations, we will notify you at your registered email address.
• Continuing to use the site after the revised policy takes effect will be considered your acceptance of the new policy.

We recommend that you visit this page regularly to stay informed about the latest changes.

Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact our support team in the following ways:

• Email: [email protected]
• Live Chat: Available 24/7 — support in Bengali and English

We will try to respond as quickly as possible after receiving your complaint or request. If you are unable to reach a resolution by contacting us directly, you may file a complaint with the relevant regulatory authority.

89bf places the highest priority on its users' privacy and is committed to ensuring a safe, transparent, and trustworthy online environment.