For ages 21+

89bf's commitment to responsible gaming

89bf believes entertainment should always be safe and controlled. Use our responsible gaming tools and guidelines to enjoy yourself in a healthy way.

Our principles

Why is responsible gaming important?

Online betting and casino games can be a great way to have fun — but they should always be treated as a form of entertainment, not a source of income. At 89bf, we place the highest importance on the mental and financial well-being of every player.

Responsible gaming means setting your own budget before you play, following set time limits, and keeping gaming as one part of life — not all of it. On the 89bf platform, we provide tools and support to help you maintain healthy gaming habits.

Under our policy, only individuals aged 21 or older may use this platform. If you are concerned about your own gaming habits or those of someone you know, please contact our support team.

21+

This platform is for ages 21 and above only. Minors are strictly prohibited from opening an account or playing. We actively verify age.

Our protection tools

6 ways to play safely

Deposit limit

Set a maximum on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and you stay in full control of your finances.

Time-out feature

If you feel you need a break, use the option to temporarily suspend your account for anywhere from 24 hours to a few weeks. No betting or transactions are possible during the break.

Self-exclusion

If you need a longer break, choose self-exclusion. With this option your account is fully suspended for a set period. Just let the support team know and the process will be activated.

Session time tracking

Track how long you play in each session. Set a reminder when a certain time has passed so you can keep your playing time in check yourself.

Age verification

89bf verifies the age of every user at registration. If anyone appears to be underage, they may be asked to confirm their identity again at any time.

24/7 Support

For any issue, our live chat and email support in Bengali and English is available at all times. Do not hesitate to ask for help in keeping your gaming under control.

Warning signs

Signs of problem gambling

If you notice any of the following in yourself, consider seeking help. Recognising the problem is the first step toward solving it.

01
You are placing increasingly larger bets to try to win back lost money, with the feeling that "I'll win soon."
02
You are playing with money needed for household expenses, work, or education, or you are borrowing money to bet.
03
You want to stop playing but cannot, and you lose track of how long you have been playing.
04
You are hiding your gambling from family or friends, or lying about it.
05
When you cannot play, you feel anxious, irritable, or mentally restless.
06
Gaming is causing harm to your work, family relationships, or friendships.

Tips for healthy gaming

Set a fixed budget before you play and never spend more than that.
See betting as a fun activity, not a source of income.
Play within a set time limit each day and stick to it.
Avoid playing when you are emotional or under stress.
Do not rush to chase losses after a losing session.
Avoid playing under the influence of alcohol or medication.
Take regular breaks and spend time with family and friends.
Get help from 89bf support to set a deposit limit.
For parents

Protection of Minors

At 89bf, we take the protection of minors very seriously. Under our policy, only individuals aged 21 or older may create and use an account.

If you have children or teenagers in your household, use parental control software on your devices. Never share your login details with anyone else. If you suspect a minor has used your account, notify our support team immediately.

We verify age at account creation and 89bf reserves the right to temporarily suspend any account in any situation where there is cause for concern.

Financial protection

Budget and limit management

The most effective way to play responsibly is to set clear financial limits for yourself. At 89bf, you can use the deposit limit feature to decide in advance how much you can deposit per day, per week, or per month.

Remember, the minimum deposit at 89bf is ৳200 and the minimum withdrawal is ৳500. Only use money to play that, if lost, will not affect your daily life. Never bet with money meant for household expenses, your children's education, or medical needs.

If you feel your spending is getting out of control, contact our support team right away — we will help you set a limit on your account or, if needed, temporarily close it.

Support

Need help? We're here

Live chat Get direct support in Bengali and English 24/7. You will get an immediate response to any issue.
Email support [email protected] — send any responsible gaming request to this address.
Account protection Contact the support team directly to request a deposit limit, time-out, or self-exclusion.
Full confidentiality Whatever you share with us stays completely confidential. Our job is to help, not to judge.

If you need professional help from outside, we recommend reaching out to a mental health specialist or counsellor.

Enjoy responsibly

Start playing at 89bf with awareness. Use our games and protection tools together for safe entertainment.

Common Questions

Responsible gaming FAQ

Go to your account settings and look for the deposit limit option, or send us a request via live chat or email at [email protected]. We will help you set a daily, weekly, or monthly limit according to your preference.

Self-exclusion is a voluntary decision where you can close access to your account for a set period of time. To activate it, let our support team know via email or live chat. The self-exclusion period is fixed and the account cannot be reopened before it ends.

Email us immediately at [email protected] or let us know via live chat. We will investigate the matter and take the necessary action. We reserve the right to re-verify the age of any account holder at any time.

A time-out is generally for a short-term break — for example, from 24 hours to a few weeks. It is suitable for a brief pause. Self-exclusion is a longer-term and more serious step — it is suitable for completely stopping all gaming activity. Our support team will guide you through either option.

Yes, 89bf provides 24/7 live chat and email support in both Bengali and English. Feel free to reach out in Bengali for any responsible gaming questions or requests.

Set a budget and time limit in advance, set a deposit limit, and keep track of your wins and losses at the end of each session. If you feel you are losing control, request a time-out or a deposit limit reduction right away. The 89bf support team is always ready to help.